Technical support

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Pd' Programming provides excellent technical support.  Our support professionals are available during normal business hours, (Mountain Standard Time) 5 days a week. With the exception of long distance charges, technical support services are free.  We'll do everything we can to help you understand Crash Magic better and make full use of its capabilities.

 

To contact Pd' Programming you can call, write, fax, or send email.  The best way to contact Pd' Programming is by email.  However, when contacting us for telephone support, please have the following information available:

•Program version number (Available on the login form).

•Microsoft Windows version number.

•Browser name and version

•Any unusual messages from the program.

 

The program has several functions that can provide much more useful information to us when problems arise.  Therefore, if possible, please be seated at your computer with the program running when you call.

 

Address:

Pd' Programming, Inc.

725 Aegean Drive

Lafayette, CO 80026

Telephone:

(303) 666-7896

Fax:

(303) 666-7347

EMail:

help@pdmagic.com

Web site:

www.pdmagic.com

File uploads:

To send a file to Pd' Programming, please log into our website and use the "upload" option on the right side of the page.  This will ensure that we are notified of the upload and will streamline the process for you.

File downloads

If Pd' Programming has a file for you, it will be made available when you log in and select the "downloads" link on the right side of the page.